1. Introduction
Slowed & Reverb ("we," "our," or "us") operates slowedandreverb.app (the "Service"). We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
Information You Provide
- Account information: If you create an account or subscribe to Pro, we collect your email address. We do not require an account for free use.
- Communication: When you contact us via email or support channels, we receive your email address and the content of your message.
- Payment information: All payments are processed by Creem, our third-party payment provider. We do not receive, store, or have access to your credit card number, billing address, or full payment details. Creem shares with us a subscription status and a payment reference ID so we can maintain your Pro account.
Information Collected Automatically
- Usage data: Pages visited, features used, time spent on the Service, and interactions with our tools.
- Device data: Browser type and version, operating system, screen resolution, and language preferences.
- Network data: IP address (stored in anonymized form), referring URL, and approximate geographic region derived from your IP.
What We Do NOT Collect
- Your audio files: All audio processing happens locally in your browser using the Web Audio API. Your files are never uploaded to, stored on, or accessible from any server. We cannot see, hear, or access your music.
- Your exported tracks: Export happens entirely on your device. We never receive a copy of your exported audio.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process and manage Pro subscriptions.
- Send essential account-related communications (password reset, subscription renewal notices).
- Respond to your support inquiries.
- Analyze usage patterns to improve the Service and fix bugs.
- Prevent fraud, abuse, and unauthorized access.
- Comply with legal obligations.
We do not sell your personal information. We do not use your data for advertising or marketing without your explicit consent.
4. How We Share Your Information
We share information only with the following service providers and only to the extent necessary:
- Creem:Payment processing for Pro subscriptions. Creem receives your payment details directly — we never see them. See Creem's privacy policy for details on how they handle your data.
- Resend: Email delivery for transactional messages (password resets, subscription confirmations).
- Analytics providers: We use privacy-focused analytics (such as Plausible) that do not use cookies or track individuals across sites. We may process anonymized, aggregate data to understand how the Service is used.
- Legal compliance: We may disclose information if required by law, court order, or governmental regulation.
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- All connections to our Service are encrypted with TLS (HTTPS).
- Account credentials are hashed — we never store plain-text passwords.
- Database access is restricted and authenticated.
- We regularly update dependencies and monitor for security vulnerabilities.
A core privacy feature of our Service is that your audio files are processed entirely in your browser. Because the files never leave your device, there is no server-side audio data to breach. This is by design.
No method of electronic storage or transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law (e.g., tax records for paid subscriptions).
Anonymized analytics data may be retained indefinitely for internal analysis and product improvement.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion:Request deletion of your personal data ("right to be forgotten").
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing.
For GDPR (EU/EEA/UK) or CCPA (California) inquiries, please contact us at support@slowedandreverb.app. We will respond within the timeframes required by applicable law.
8. Cookies
We keep cookie usage to a minimum. Our Service uses only essential cookies:
- Session cookies: Necessary for authentication and maintaining your login session.
- Preference cookies: Remembering your language and theme preferences.
We do not use third-party advertising cookies, tracking cookies, or cross-site tracking.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Our servers and service providers may be located in the United States and other jurisdictions. We take appropriate safeguards to ensure your personal information remains protected regardless of where it is processed.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. For material changes, we will provide notice through the Service or via email to registered users.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: